Appliance Repair of Park Slope | What to Expect

When hiring an appliance repair shop in Park Slope to come to your home to fix a problem, it is a good idea to know what to expect. We have helped thousands of people throughout Park Slope and Brooklyn and would like to give you an idea of what you can expect from this type of process. Read through this page and if you still have any questions please don’t hesitate to give us a call at 718-208-0222. We’re here to help you get all your appliances back in proper working order.

Reporting an Appliance Issue

Customers who find that their appliance is not working they way it should they should start by contacting our offices. When you talk with one of our customer service professionals we will talk with you about what appliance you’re having trouble with (washer, dryer, refrigerator, dishwasher, ect) and what brand it is (Frigidaire, Electrolux, General Electric, LG, ect). Once we have gathered this information, we’ll take down details about what is wrong with it. This will help us to determine what parts or equipment is needed to get it fixed.

Scheduling the Visit

The next step is to schedule a time for one of our repairmen to come out and take a look at the appliance in question. We can typically work around your schedule whether you want us to come out during the day, in the evening or even on the weekend. Just let us know what works and we’ll do all we can to set it up.

Initial Investigation & Diagnosis

When the time for your repairmen to come arrives you can be confident that they will be there right on schedule. They will typically go directly to the appliance having issues and try to duplicate the problem. If the appliance isn’t working at all, they will go through troubleshooting steps to discover why. If it is having some other type of issue, they will work to diagnose it by observing the appliance in action and if necessary taking it apart.

In most cases we can get a very accurate diagnosis of what is causing the problems with your appliances. When this is the case, we’ll let you know what is causing the problem and how much it will cost to replace the part and get it working again. If you want to proceed with the repair, we’ll take the next steps.

Appliance Repair in Park Slope

We often have the parts needed to fix your appliance right with us on the first visit. If that is not the case, we can either go back to our offices or special order the part so we have it as quickly as possible. Once the part arrives we’ll come back to your home at a time that is convenient for you to complete the repair. These repairs are very reliable and can help to add many years of life onto just about any type of appliance you may be having trouble with.

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